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Terms of Service

Last Updated: November 2025

Welcome to nutricity.uk (“Nutricity”, “we”, “our”, “us”, “Gofinch”).

By accessing or purchasing from nutricity.uk, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully before using our website.

1. Use of the Website

By visiting or purchasing from our website, you agree to use nutricity.uk only for lawful and legitimate purposes.

You must not:

  • Engage in fraudulent, harmful, or misleading activities
  • Interfere with the security or proper functioning of the website
  • Provide inaccurate, false, or incomplete information when placing an order or creating an account

Nutricity / Gofinch reserves the right to suspend access or cancel orders that violate these Terms.

2. Product Information & Health Disclaimer

All product information on nutricity.uk is provided for general informational purposes only.

Nutricity products are not medical products and do not diagnose, treat, cure, or prevent any disease.

Consult a qualified healthcare professional before using any supplement if you:

  • Are taking prescription medication
  • Are pregnant or breastfeeding
  • Have an existing medical condition

Nutricity / Gofinch is not responsible for misuse, overconsumption, or improper handling of our products.

3. Pricing & Currency

All prices displayed on nutricity.uk are shown in British Pounds (GBP).

Nutricity / Gofinch may update prices at any time without prior notice.

4. Orders & Payments

By placing an order, you confirm that:

  • All information provided is accurate and complete
  • You are authorised to use the chosen payment method

Nutricity / Gofinch may refuse or cancel orders in cases of:

  • Suspected fraud
  • Inaccurate or incomplete details
  • Payment issues
  • Out-of-stock products

Payments are processed securely via trusted payment providers.

5. Shipping & Delivery

  • Order processing time: 1–3 business days
  • Delivery times depend on your location within the UK or abroad
  • International shipments may require customs clearance and may incur extra charges

Once your order is dispatched, Nutricity / Gofinch will provide tracking information.

Nutricity is not responsible for delays caused by:

  • Customs
  • Weather conditions
  • Courier disruptions
  • Circumstances beyond our control

6. Customs, Duties & Import Fees

For orders shipped outside the UK, customs duties or import fees may apply.

These charges are the responsibility of the recipient, not Nutricity / Gofinch.

7. Returns & Refunds

Returns are accepted in accordance with our Return & Refund Policy.

Please note:

  • Returned items must be unopened, unused, and in original condition
  • For hygiene and safety reasons, opened supplements cannot be returned

8. Privacy & Data Protection

Your personal data is handled in accordance with our Privacy Policy.

Nutricity / Gofinch uses secure systems to protect your information in compliance with UK data protection laws.

9. Intellectual Property

All content on nutricity.uk — including text, images, graphics, product descriptions, logos, and layout — is the property of Nutricity / Gofinch or our licensors.

You may not copy, distribute, modify, or use any content without written consent.

10. Limitation of Liability

To the maximum extent permitted by UK law, Nutricity / Gofinch is not liable for:

  • Misuse of products
  • Loss of data, profits, or revenue
  • Technical issues outside our control
  • Delays caused by couriers or customs
  • Indirect or consequential damages

Our total liability is limited to the amount you paid for the purchased product.

11. Changes to These Terms

Nutricity / Gofinch may update or modify these Terms at any time.

The date of the latest update will always appear at the top of the page.

Continued use of the website constitutes acceptance of the revised Terms.

12. Contact Us

For questions regarding these Terms or your order:

Nutricity UK

📩 Email: [email protected]

🌐 Website: nutricity.uk

⏱ Response Time: 24–48 business hours