Communications with Support
Communicating with Nutricity Support
At Nutricity.uk, we are committed to creating a positive, respectful, and professional environment for all interactions between our customers and support team.
Respectful Communication Policy
All communication with Nutricity staff—whether by phone, email, or live chat—must remain courteous and respectful. We do not tolerate offensive, threatening, or inappropriate behavior, as outlined in our Terms and Conditions.
Zero Tolerance for Abuse
To protect our team and ensure service quality, we strictly prohibit the following behaviors:
- Verbal abuse, threats, or intimidation of any kind.
- Discriminatory remarks or harassment based on race, gender, religion, nationality, disability, or any personal attribute.
- Use of obscene, inappropriate, or vulgar language or gestures.
- Unsolicited attempts to contact Nutricity staff through personal channels (such as personal social media or mobile numbers).
Consequences of Inappropriate Conduct
In cases of abuse or misconduct, Nutricity.uk reserves the right to take appropriate action, which may include:
- Restricting access to our customer support team.
- Suspension or permanent closure of the user’s Nutricity account.
We believe in mutual respect and thank you for your cooperation in creating a safe and welcoming customer service environment.
For further details, please refer to our Terms and Conditions.