Important Information About Delivery Speeds and Charges
nutricity.uk
Important Information About Delivery Speeds and Charges
At Nutricity, we strive to deliver your supplements and wellness essentials quickly and reliably across the United Kingdom. Delivery times, availability, and charges may vary based on your delivery location, product type, and time of order.
Key Information to Know
- Remote or Unserviceable Postcodes: Some locations may not be serviceable. You’ll be notified at checkout if an item cannot be delivered to your address.
- Delivery Speed Estimates: Estimates are shown during checkout based on your postcode and product availability. Factors such as holidays, weather conditions, and courier demand can affect timelines.
- Accurate Shipping Address: Please verify your shipping address at checkout. Incorrect details may lead to delays, failed deliveries, or additional charges.
- Postcode-Based Charges: Shipping fees vary by delivery location and product weight. Final charges are shown clearly before order confirmation in GBP.
- Standard Cut-off Time: Orders placed before 3:00 PM GMT are usually processed the same day. Orders after this time may be processed on the next working day.
- Backordered or Out-of-Stock Items: If an item is temporarily unavailable, dispatch may be delayed. The expected ship date will be mentioned on the product page.
- Weekend and Holiday Delivery: Courier services may operate on Saturdays in major cities. Orders placed on UK bank holidays will be processed on the next business day.
- Heavy & Bulky Orders: Items exceeding 10 kg or unusually large dimensions may have special delivery timelines and fees, reflected at checkout.
- Split Shipments: If items ship from different warehouses, they may arrive in separate parcels. Shipping and tracking details will be provided for each.
Live Shipping Cost & Delivery Time
Estimated delivery dates and any applicable shipping charges will be visible at the checkout stage before order placement.
Tracking & Delays
After dispatch, you’ll receive tracking information via email. For delays or missing deliveries, contact our support team promptly:
Email: support@nutricity.uk
If we are at fault, we’ll offer a replacement or refund, depending on availability.